RFG Foods (RFG) (Referred to as in this Privacy Notice “we”, “us”, “our” etc.) acknowledges its responsibility to comply with the directives of the South Africa constitution, national legislation and other related data protection legislations which include and is not limited to Th General Data Protection Regulation (GDPR).
This Privacy Notice applies to RFG’s Data Subjects (referred to as “you”, “Your” etc.), which include current customers, potential customers, consumers, potential candidates, visitors of the website (www.rfg.com), third parties, business partners and any interested parties.
RFG is committed to the protection of our Data Subjects Privacy rights. This Privacy Notice provides you with information related to how we share information which includes:
Together with the POPIA and PAIA requirements, RFG provides you with the means to make any enquiries related to your Personal Information that RFG collects.
RFG is an internationally recognised producer of convenience meal solutions for customers throughout South Africa, sub-Saharan Africa and in major global markets.
Based in Groot Drakenstein in the Western Cape, South Africa, RFG has a well-capitalised production base comprising 14 manufacturing facilities across South Africa and a fruit processing facility in Eswatini (formerly Swaziland). All operations are well-located close to sources of raw materials and end markets.
The product range includes canned fruit, jam, vegetable and meat products, bottled salads, fruit juices, fruit purees and concentrates, dry packed foods, fresh and frozen ready meals, pastry-based products and dairy products.
RFG may process (collect, store, share, use, & dispose) Personal Information that typically includes:
Furthermore, we may collect Personal Information about you from different sources, including:
We may collect Personal Information from other sources including third parties and where we operate RFG accounts on third party platforms: For example, when You use the “like” functionality on Facebook, Instagram and YouTube.
The section below outlines what RFG uses your Personal Information for:
To conduct market research and providing you with information about our products or services from time to time via email, telephone or other means.
This online Privacy Notice applies to all Personal Information collected.
We will never sell your Personal Information.
We may from time to time contact you about services, products and offerings available from RFG or specific subsidiaries which we believe may be of interest to you, by email, phone, text or other electronic means, unless you have unsubscribed from receiving such communications. You can unsubscribe by clicking on the unsubscribe button at the bottom of the Newsletter.
The section below outlines information related to your consent:
This website includes links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). These third party sites have separate and independent Privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
RFG may communicate with you via email and other channels with regard to our products & services and competitions we may run. Furthermore, the following may be applicable with regard to direct marketing:
RFG will retain your Personal Information only as long as required and based on your consent. We will also retain your Personal Information based on the relevant regulatory and legal requirements.
RFG understands your Privacy rights as a Data Subject, as such we are committed to meeting the relevant requirements which include:
Note: Please send an email to Legal@rfg.com should you require to exercise any of the above rights.
Further Data Subjects should be aware of and consider the following:
It is your responsibility to acquire and maintain, at your own expense, the computer hardware, software, lines and access accounts required to access the internet and the RFG Foods website, and/or download content from this website.
RFG is committed to ensuring that reasonable measures (organisational and technical) are in place to secure the confidentiality, integrity and availability of Personal Information. Furthermore, RFG ensures we comply with generally accepted security measures to ensure security of Personal Information.
RFG will not be held liable for any unauthorized or unlawful disclosure of any Data Subject’s Personal Information by any third party not subject to RFG’s control.
The RFG Foods website is hosted, controlled and operated from the Republic of South Africa. Your use of this website and any dispute arising out of such use of the website is subject to the laws of South Africa.
The content of the pages of this website is for your general information and use only. RFG reserves the right, in its sole and absolute discretion to do any of the following, at any time, without prior notice:
Should you be dissatisfied with the manner in which we process your Personal Information, please contact us or the Information Regulator:
Last updated: April 2021
We reserve the right to update this Privacy notice on an ad hoc basis. To check for changes, please visit our website on a regular basis.